1️⃣ Analyze Customer Satisfaction Metrics
Examine interactions to gauge overall customer satisfaction levels.
2️⃣ Handle Missing and Duplicate Data
Learn to manage incomplete and redundant information effectively.
3️⃣ Perform Table Joins for Comprehensive Insights
Merge datasets to achieve a holistic view of customer data.
4️⃣ Utilize Window Functions for Data Ranking
Rank and evaluate conversations based on user-defined metrics.
Individuals interested in a career in data analysis who want to learn how to assess customer satisfaction using SQL.
Students studying business or marketing who need to understand metrics and data analysis for evaluating customer experiences.
High school students looking for a project that teaches them how to work with data and understand customer feedback.
Professionals in customer support roles who want to improve their skills in analyzing customer interactions and satisfaction levels.
This project is focused on analyzing customer satisfaction through their interactions with your service. You'll learn to navigate SQL for handling data, using essential functions that will empower you to draw meaningful conclusions and insights.
Handle Missing and Standardize Data
DISTINCT to ensure each customer is uniquely represented.
Calculate Key Metrics for ConversationsINNER JOIN to consolidate information from customers and their conversations.
Rank Conversations and RatingsThis project is designed for a wide range of individuals, especially professionals in customer service, business analysts, and aspiring data analysts. If you're working in a role that directly deals with customer interactions and satisfaction, this project will equip you with the skills to analyze and improve these experiences.
No prior experience with SQL is required! This project is suitable for beginners as well as those with some background in data analysis. If you're keen on learning, you'll find all the necessary guidance and resources to help you grasp SQL concepts effectively.
Mastering SQL and understanding customer satisfaction metrics can significantly enhance your career, especially in fields like customer service, marketing, and business analysis. These skills make you a valuable asset to employers, as they demonstrate your ability to turn data into actionable insights that improve customer experiences.
Absolutely! Enki offers a unique AI Mentor feature that provides real-time assistance. Whenever you're stuck, you can reach out to the AI Mentor for guidance, tips, or answers to your questions, making your learning journey smooth and enjoyable.
Once you sign up, you have unlimited access to all project materials for as long as you're a member. This means you can learn at your own pace and revisit the content whenever you want.
You can start with a 7-day free trial to explore everything Enki has to offer. After the trial, you can choose from a monthly subscription for $25 or an annual plan for $120, which gives you full access to all skills, projects, and the AI Mentor features.
